-- Manager – ITIL Manager Certificate : liste des formations |
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| Service Support : application de ITIL pour la gestion des services IT | U8687S | 5 j | |
| Service Delivery : application de ITIL pour la gestion des services IT | U8688S | 5 j | |
| ISO 20000 Auditeurs / Consultants | UC410S / ITM810 | 3 j | |
| Formation de base sur CoBit | HE602 | 2 j | |